Message Light Always On – Panasonic Phones

Ever had the problem on the Panasonic range of phone systems where the message light comes on but there is no message? Very annoying isn’t it? This effects all Panasonic systems in the TDA, TDE and NCP range.

There is an easy fix:

In the maintenance console open up:
2: System
  6: Numbering Plan
     3: B/NA Call Feature

Remove the the “4″ from message waiting set and leave it blank. This does not effect the voice mail in any way.

We remove this annoying feature from all of the systems we supply before they are installed and we recommend others do the same.

If you do not have the maintenance console, you cannot disable this feature through the handset. The message light can be cleared manually by pressing message, then clear until the light turns off.