National Broadband Internet Already Available

If your budget is large enough, you can obtain NBN like speeds without the wait or the political drama. In many commercial centers and business parks, many fibre optic internet service providers already have infrastructure that means installation of a high speed connection is quick and easy.
You should expect to sign a long (3 year) [...]

Difference Between 13, 1300 & 1800 Numbers

Line rental 13, 1300 and 1800 price difference
The 6 digit number starting with 13 costs $850 a month on a 12 month contract. This is a government charge and does not vary between carriers. The 1300 and 1800 numbers usually have a monthly line rental of between $15 and $50 depending on the service provider
13, [...]

How Much Does A Phone System Cost?

For anyone who purchased a phone system from Clear Communications or one of their many subsidiary companies, I am sorry to inform you that you have probably paid 10 x the real value for the phone system you received. To give you an idea of the true value of a small business phone system, here [...]

Kiribati Phone System Services

Someone in the office took a call today from a company wanting to buy a new phone system. Where were they located? Sydney? – No. Perth? – No. Try Kiribati… the remote island group in the middle of the Pacific Ocean. The idea of having to go and install a phone system on a remote island stirred [...]

Telephone Company Scams

The telecommunications industry in Australia is rife with scams and dodgy sales tactics that are a real minefield for small businesses. Over the last 10 years, we have seen the rise and fall of the phone system bundle deal and frankly we couldn’t be happier to see it go. It all began with a company [...]


Telecommuting is a new concept which allows workers the flexibility to work from home or a remote location using the internet to connect their computer and telephone back to a central office. Sometimes referred to as nomad workers or web commuters, these employees utilize mobile telecommunications technology such as VOIP to work from home, in [...]

10 reasons to avoid Telstra

Reason no1. When you call you get answered by a voice recording
Reason no2. The voice recording doesn’t understand your accent
Reason no3. When you finally get through to someone, they don’t understand your accent either
Reason no4. Everyone you speak to always seems to be in training
Reason no5. After you have explained your problem you get put through [...]

Difference between a PABX and a phone system

PABX stands for Private Automated Branch Exchange. The other variant is PBX which is just Private Branch Exchange. Both names mean the same thing. In the past a PABX was a name given to the telephone system in a large company (more than 50 extensions). PABX systems predominantly used analogue extensions with only a few handsets having [...]

Phone systems explained

What is a phone system?
A phone system is a device which sits in between the telephone lines coming in off the street and the phone handset you see on your desk. A phone system allows any single handset to pickup a call or dial out using any of the lines that are connected. At the core, that is what a phone system [...]