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Signs of a Crossed Phone Line

September 21st, 2010

Cross phone lines are a common problem on the ancient telephone infrastructure supporting the network.
Here are a few simple ways to tell if your line is crossed and what you can do about it.

Cross Line Symptoms:
1. Usually the first sign of a crossed line is the sound of faint voices in the background of [...]

Message Light Always On – Panasonic Phones

September 7th, 2010

Ever had the problem on the Panasonic range of phone systems where the message light comes on but there is no message? Very annoying isn’t it? This effects all Panasonic systems in the TDA, TDE and NCP range.

There is an easy fix:
In the maintenance console open up:
2: System
  6: Numbering Plan
     3: B/NA Call Feature
Remove the the “4″ [...]

Changing time on Panasonic KX-T7667 handset

September 6th, 2010

This seems to get searched quite alot so here is a quick explanation:
You cannot change the time using the KX-T7667 handset. This handset is the basic model and does not have the ability to enter program mode (which is a requirement for changing the time)
All other Panasonic handsets ( KX-T7630 & KX-DT333 ) are able [...]

National Broadband Internet Already Available

September 3rd, 2010

If your budget is large enough, you can obtain NBN like speeds without the wait or the political drama. In many commercial centers and business parks, many fibre optic internet service providers already have infrastructure that means installation of a high speed connection is quick and easy.
You should expect to sign a long (3 year) [...]

Difference Between 13, 1300 & 1800 Numbers

August 23rd, 2010

Line rental 13, 1300 and 1800 price difference
The 6 digit number starting with 13 costs $850 a month on a 12 month contract. This is a government charge and does not vary between carriers. The 1300 and 1800 numbers usually have a monthly line rental of between $15 and $50 depending on the service provider
13, [...]

How to Replace An Existing Phone System

August 5th, 2010

Installing a phone system is not for the faint hearted. Even if you  have a technical background you will need special tools such as the krone tool, cable tracer, RJ12 crimping tool along with the usual cutters, knife, drill and screw drivers.
From an installation perspective, a phone system has 2 sides. Lines coming in & extensions [...]

NEC Inmail VS Panasonic ESVM

August 4th, 2010

I posted the other day on how far NEC have fallen behind in the small to medium PBX market. Today I had the pleasure of setting up the Inmail function on a new SV8100 and I just thought it deserved mentioning that there is one feature that comes built in to the NEC system that [...]

How Much Does A Phone System Cost?

July 30th, 2010

For anyone who purchased a phone system from Clear Communications or one of their many subsidiary companies, I am sorry to inform you that you have probably paid 10 x the real value for the phone system you received. To give you an idea of the true value of a small business phone system, here [...]

Kiribati Phone System Services

July 29th, 2010

Someone in the office took a call today from a company wanting to buy a new phone system. Where were they located? Sydney? – No. Perth? – No. Try Kiribati… the remote island group in the middle of the Pacific Ocean. The idea of having to go and install a phone system on a remote island stirred [...]

VoDSL – Read Before Signing

July 18th, 2010

I will start out by saying that it is my personal view after seeing hundreds of VoDSL installations over the last 5 years that VoDSL really only benefits the service provider, not the end user. There are marginal savings to be had through the low cost line rentals that are offered but the reduced cost comes [...]

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